HCP Contact Us

Octapharma USA, Inc.

117 W. Century Road
Paramus, NJ 07652


P: 201-604-1130


Customer Service

For general questions about wilate von Willebrand Factor/Coagulation Factor VIII Complex (Human), reconstitution, product support, or this site, please contact Octapharma Customer Service.

P: 866-766-4860
E: uscustomerservice@octapharma.com



For questions about reimbursement and insurance, please contact Octapharma Reimbursement. Our experienced and knowledgeable professionals are available to provide support to providers, patients, and families.

P: 800-554-4440
F: 240-455-4802
E: usreimbursement@octapharma.com


Drug Safety / Adverse Event Report

For all inquiries relating to drug safety, or to report adverse events, please contact our local Drug Safety Officer.

P: 201-604-1137
C: 201-772-4546
F: 201-604-1141


Medical Affairs

For medical information request please fill out the form below and one of our medical affairs representatives will contact you within 48 hours.

* All fields are required

You may also call Octapharma medical affairs and and leave a message at 888-429-4535, or send an e-mail with your unsolicited medical request to usmedicalaffairs@octapharma.com.